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Handling Problematic Vendors | VendorInsight®

Posted by Rachel McKenzie on May 17, 2019 9:22:05 AM

How to Handle Problematic Third-Party Vendors

Many companies rely heavily on third-party vendors to help meet both contractual obligations and consumer demand. With such business relationships, however, comes the potential for disruptive natural and human-made events risks.

Even the most reliable vendors can suddenly and unexpectedly perform poorly, causing a previously healthy and mutually beneficial relationship to head south. When faced with such a dilemma, what can be done to fix a problematic vendor’s performance? And at what point is the decision made to terminate a relationship with a vendor?

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Topics: Third-Parties, monitoring, vendor performance reviews, Risks, Reputation, penalities, brand, suppliers, SLA, Problematic Vendors

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